FlasheMe 9: Why Companies Watch Your Every Social Media Move
Once upon a time companies could afford to be rude. Unhappy customers would grumble to a few friends, withdraw their custom, but there was little else they could do. Today, they still tell their...
View ArticleFlasheMe 20: Simply Smarter
In the book The New Normal, Peter Hinssen outlines the four ‘i’s which are the keys to success in the second half of the digital revolution. One of these is Intelligence: a movement away from merely...
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